SofterLeggings.com Returns & Refund Info:

We accept Returns within 30 days of delivery for any reason if unworn, unwashed and tags still attached for non leggings. All returns must be made to us and not a LuLaroe consultant. If you have experienced a fabric issue, our apologies of course, and please email a picture to justin@softerleggings.com for different info as damaged items may not need to be shipped back.

As our Inventory constantly turns over, instead of exchanges, we ask that you place a reorder and receive a refund for your returns. We offer Two Return Options depending on whether you reorder replacements, which includes a refund of your original shipping fees, or if you just want a refund and those shipping fees are not refunded.

Option 1. Return & Refund (instead of Exchanges) with an Additional Reorder being placed so Shipping Fees included in refund.

Instead of Exchanges we simply ask you to order your replacements and we'll apply a refund to your returns. When you send your Return, Please either print your order page then add a note w/ your Reason for Return and that you've made another purchase. Your refund will then include the original first class shipping fees you paid (eg if you return 3 items you'll get $4.95 +$1 +$1 for shipping refunded, Priority mail rates are not refunded)*. Or simply leave the same message on a paper with your Name, Email, and Order number and send to address below.

Since our inventory changes daily we recommend that your order your replacements before your send your return to ensure it's availability. Instead of issuing a credit for your return, we've found this method is more beneficial to you as this way you can still use a coupon code with your new order. Our system is limited to one code per order so if we gave you a credit you could not use a coupon on your reorder. We offer the shipping fee refund as our thanks for continuing to support our small business. (*if your replacement order uses a coupon w/free shipping included that will count as your refunded shipping fees instead of your previous shipping fees being refunded).

Option 2. Return & Refund Without shipping fees included as no new order being placed..

If you are not making another order and just want a refund, we are sorry to see you go but Please either print your order page and add a note w/ your Reason for Return or leave the same info on a paper with your Name, Email, and Order number. When we receive your return we will process the refund minus your shipping fees. If you original order had free shipping we reserve the right to charge up to a $4.95 fee plus $1 each additional item.

For all orders, we reserve the right to charge a 20% restocking if more than five items are returned from the same order or at the same time.

Return Instructions:

Please print a copy of your emailed order confirmation (if possible) and circle the items you are returning, or leave a note with all this same info, add the reason for your return and whether you've made a reorder or not, then ship by cheapest method to:

SOFT

PO BOX 221613

LOUISVILLE KY 40252

Additionally, if you would, please email me at justin@softerleggings.com with the subject line RETURN SENT and that will let me know to check the post office for them as many times our packages are dropped off at different places depending on the time of day and not always where our box is located. I will process any refunds back to your original payment method and can take 3-5 days to appear.Thanks for your help. Peace and carrots, Justin

All items sold at SofterLeggings.com are 100% Guaranteed LuLaRoe leggings, tops, skirts, dresses, and shirts. We buy wholesale from consultants and offer these unworn, unwashed, unused, new items still with tags for sale to you. And we will gladly accept any return if you are not satisfied.

Color Disclaimer: We take all of our pictures using fluorescent pro lighting kits with a galaxy s9+ phone as our camera and we do everything possible to ensure the pictures we post match as best as possible the actual fabric colors. However, due to lighting subtleties in our location, your location, processing with our camera, and subsequent viewing on your phone or computer, there may be slight differences in colors. It's like when you buy paint at the store and look at the color chips under the three different lights int he box and same color looks different under all three lights. And we use a lot of light so colors may seem brighter in the our pictures. As stated, we gladly accept any returns and apologize for any inconvenience.

Sizing: On each product page you will find the official LuLaroe flier describing the sizes for each collection. Please note that LuLaRoe sizing for one collection may not fit the same sizes in another collection. For example, the GiGi collection runs two sizes smaller than the other tee shirt tops so please notice the sizing for each collection.