Sizing- When choosing sizes, be sure to read each sizing guideline for each collection or style as you may wear a Medium in a Classic Tee but Gigi's run small and you may need an X-Large. 

Colors: Due to lighting subtleties in our location, your location, processing with our camera, and subsequent viewing on your phone, tablet or computer, there may be slight differences in colors. But we will always accept the return without questions.

Fit- Lularoe has utilized manufacturing plants in several countries during their early years and due to these multiple places, both the fabric and fit of an item can seem different from an equivalent item if they were made at different places, or even at different times at the same place. We've even seen leggings come from the same place and had slightly different feel and stretch in the fabric. To regular Lularoe wearers, this is normal, but for new customers you may see a difference if yoou buy enough items. Depending and when and where an item was made can have an effect on the fit and feel. Regretfully, we have no way of knowing this and as such will always accept returns for any reason. Simply, as part of Lularoe's growing pains, you may feel some difference in fabrics if you have multiple items like leggings. This is normal

We are not affiliated with LuLaRoe but guarantee all items we sell to be unworn, unwashed, and in new condition. Any returns must be made to us, SofterLeggings.com, and not a fashion consultant.

Shipping- We do everythign we can to use original packaging but sometimes it gets accidentally destroyed, sometimes leggings come two to a package so one pair doesn't get packaging, or simply we combined items to save weight. Either way, all are 100% authentic Lularoe.

We reply to almost all emails within 24-48 if not the same day so if you have not seen our reply please check your junk mail folder as it's common for our small business emails to be diverted to junk folders.